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Privacy statement Casa Calénc

Our website address is:

Casa Calénc located at, Maaskade 112, 5911 EZ Venlo, the Netherlands, telephone: +31621867084, is responsible for the processing of personal data as shown in this privacy statement.

Casa Calénc is a holiday home with two apartments that are offered for rent in certain months of the year.

Below you will find the privacy statement of Casa Calénc. It describes how Casa Calénc deals with your personal data, such as collected via the website ( or via other contact moments (telephone, WhatsApp, social websites and the like).

In this privacy statement you can read everything about how your personal data is collected and how it is handled. This explains who we collect data from, where your data is stored and for what purposes it is stored. In addition, you will find here your rights with regard to your data and how you can use those rights.
Personal data that we process

Casa Calénc processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of this personal data

– First and last name

– Sex

– Date of birth

– Birthplace

– Address data

– Telephone number

– E-mail address

– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

– Information about your activities on our website

– Data about your surfing behavior across different websites (for example because this company is part of an advertising network)

– Internet browser and device type

– Bank account number
Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. If you are convinced that we have collected personal information about a minor without that permission, please contact us at and we will remove this information.
Who is this privacy statement of Casa Calénc important to?

People who visit our website or websites on which we advertise (Ecobnb, OpvakantiebijNederlandersinItaly, Tripadvisor, Ownersdirect, Zoover and the like)
Potential guests who contact us via our website, by e-mail or by telephone for information about a stay in our holiday home in Italy
Readers who respond to our newsletters
Guests who have booked an apartment and stay in one of our apartments
People who are otherwise interested in Casa Calénc.

About our website, use of cookies and used equipment, software programs and apps

Casa Calénc uses standard equipment and software for its website. The handling and sending of e-mail and for analysis by Google, MailChimp and WordPress.

We use Ecosia as a web browser ( This browser is as ad-free as possible and plants trees because users use the web browser. Nearly 40 million trees are currently planted in October 2018.

By using our website, you agree that cookies are placed on your computer in accordance with our cookie policy.

The cookies we use do not store any personal or confidential information about you. If you use our website for the first time you will be asked to agree to the use of cookies. Due to the essential nature of these cookies, it is not possible to refuse them and still view our website. You have seen a pop-up screen for this on your first visit to this website, but this usually does not appear on subsequent visits.
These may be the following cookies:

Cookies that are essential for the operation of our website.

Certain cookies are essential to ensure that the site is displayed correctly and efficiently based on the browser, operating system and screen resolution that you use. Without these cookies it would not be possible to view certain pages correctly.
Third party cookies

Third-party cookies are used to allow you, the user of our website, to log in, among other things. And other things to do via the internet.
Cookies from social networks

To share content from our website and to like (like) it on social media websites, such as Facebook and Instagram, we must place a cookie. The social media apps use cookies to track your choices and to publish comments and photos and videos. If you use a social media application, their cookie may track your use, even if you do not communicate with them during your visit to our website.
Cookies for analysis

Cookies in this category allow us to count the number of visitors to our website and to see which route they have followed. We use WordPress, Google analytics and MailChimp for this

In most browsers it is possible to manage cookies through the browser settings. If you want to know more about cookies, for example how you can see which cookies are set and how you can manage and delete them, go to
Our newsletter
Our newsletters are sent via MailChimp. This program lets us know if the newsletters are opened and whether messages from the newsletter are clicked. This feature is built into the MailChim program as standard. That way we know what our readers find interesting. It is always possible to stop receiving newsletters.

Casa Calénc uses software from the Emilia Romagna region and Forli’s Questura for the registration of guests. In Italy and the Emilia Romagna region, this registration of guests is required by law.

This is how Casa Calénc handles your personal data:

The information you provided is the minimum necessary information that we need to handle and manage your booking, as well as communication via e-mail or telephone about it. Or to be able to send you a requested newsletter.

Usually your name, e-mail address, telephone number and the size of the travel party. The only thing that is mandatory in the contact form is your e-mail address and your name.

You know how to subscribe or unsubscribe to the newsletter. At the bottom of every newsletter or by sending an e-mail to

We do not sell your data, nor do we make it available to third parties, unless this is necessary for registration with the Emilia Romagna region and the Forli Questura.

We keep your data for as long as this is legally necessary. The data of guests will only be stored anonymously after 6 months. This applies to registration with the Emilia Romagna region and the Forli Questura. We have taken appropriate technical, organizational and operational measures to protect your data. For example, we use the best Dutch provider (Yourhosting) for our system. The website runs in a secure environment (https, all data is sent encrypted / encrypted). Our PCs are protected by Bullgard.
What do we do with your personal data?

For the possible sending of letters, invitations and offers by letter post;

For the financial administration and tax return;

For sending newsletters by e-mail or otherwise via the Internet. You have signed up for this and can also unsubscribe.

From the statistics that the MailChimp newsletter program records, we can draw conclusions to optimize our newsletter content.

We want to know what interests our visitors to the website so that we can respond to it.
Distribution to third parties

We provide information from guests staying with us to the Emilia Romagna region and the Forli Questura. This is information from the passport or proof of identity. But not the social security number!

If you contact us via websites on which we advertise (Ecobnb, OpvakantiebijNetherlands in Italy, Tripadvisor, Ownersdirect, Zoover and the like) then we have a maximum of your name, e-mail address and telephone number. At some of these sites you remain anonymous to us until you decide to book through that website. This website has their own terms and conditions that we have no influence on. But unfortunately it doesn’t work without either.
Retention period

In principle, we do not keep your data longer than necessary. If you have unsubscribed from the newsletter, they will be deleted during a periodic clean-up of our databases.
Your rights

You have the right to inspect and correct or delete your personal data. Provided this is not contrary to other legal obligations. Fill in the contact form or send an e-mail to:

Casa Calénc

You will receive an answer from me within four weeks.

Any complaints can be submitted to us. If we cannot reach a mutual agreement, they can be submitted to the Dutch Data Protection Authority.

The privacy statement will sometimes be changed by, for example, legislative changes. It is therefore advisable to consult the statement periodically. We communicate in Dutch and where possible in other languages. Our legal language is Dutch.

Casa Calénc, January 2019, version 2